Pro Bono to Navigate the Digital Services Act and address Online Misinformation
The rise of digital platforms has amplified the reach of information—and misinformation. As a non-profit focused on combating online misinformation, Science Feedback recognizes the importance of understanding and leveraging the European Union’s Digital Services Act (DSA).
This legislation stands to reshape the digital ecosystem, making it essential for organisations like Science Feedback to stay informed on new opportunities and obligations. Science Feedback turned to pro bono support to help navigate the complex DSA framework, finding guidance through the generous assistance of Crowell & Moring LLP.
Beneficiary Background: Science Feedback’s Mission
Science Feedback, an organisation committed to improving the quality of information on digital platforms, seeks to elevate reliable content and counteract misinformation across major social networks. Their mission requires them to stay informed on the latest regulatory frameworks that influence online content regulation, such as the DSA. Knowing the potential of the DSA to support their mission, Science Feedback sought professional legal guidance to explore the legislation’s specific provisions, especially those related to codes of conduct and redress mechanisms.
Pro Bono Support Sought: Understanding the Digital Services Act
The Digital Services Act is a landmark regulatory initiative in Europe aimed at creating a safer, fairer digital space. For Science Feedback, the DSA’s implications for digital platform governance represented both an opportunity and a challenge. They therefore reached out seeking a partner who could, on a pro bono publico basis, clarify the legal aspects of the DSA that most impacted their operations.
Crowell & Moring LLP: A Trusted Partner
Crowell & Moring LLP, an esteemed international law firm known for its commitment to public interest work, stepped forward to support Science Feedback. Associates Florence Nieuwbourg and Vogt Sander took the lead in researching key aspects of the DSA under the supervision of Brussels Partner Sari Depreeuw. Florence found Science Feedback’s commitment to responsible information management inspiring, and described her experience noting that “working with Science Feedback was an absolute pleasure”.
The team conducted in-depth legal analysis tailored to Science Feedback’s needs, developing a memorandum covering the intricacies of the DSA, focusing on its codes of conduct and available redress mechanisms. This analysis was designed to help Science Feedback determine whether to prepare internally ahead of the DSA’s Article 21 activation, which governs how platforms address online misinformation.
Crowell & Moring’s findings provided the necessary insight to help Science Feedback decide on a course of action. After reviewing the legal recommendations, Science Feedback opted to adopt a gradual approach: rather than dedicating significant resources upfront, they will test the DSA’s provisions on a smaller scale once they take effect. This approach allows Science Feedback to adapt their compliance efforts in line with the evolving regulatory landscape.
Impact: Empowering Science Feedback with Strategic Insights
The expert advice from Crowell & Moring directly influenced Science Feedback’s 2024 strategic planning, providing clarity on how best to align with the DSA without unnecessary upfront investment. Science Feedback’s representative, Bastien Carniel, shared their gratitude: “We’re very grateful for the assistance provided by Pro Publico in finding Crowell & Moring, and for the work carried out by Sari and Sander.”
Through this collaboration, Science Feedback gained invaluable insights and actionable guidance, equipping them to adapt their strategy for maximum impact. Crowell & Moring’s commitment to this project demonstrates how pro bono support can enable civil society organisations to engage confidently with complex legal frameworks that might otherwise be out of reach.
Reflecting on the Success of the Collaboration
Both the provider and beneficiary found the collaboration fulfilling, reflecting the importance of matchmaking in establishing successful pro bono relationships. Florence Nieuwbourg described the experience as a meaningful way for junior lawyers to apply their research skills, interact with clients, and contribute to public interest. Carniel appreciated the smooth matching process and noted that Pro Publico’s facilitation allowed Science Feedback to gain critical insights without financial strain.
If your organisation seeks support to navigate legal or regulatory challenges, contact Pro Publico to discuss your needs. For professionals interested in offering pro bono services, join our network to support change-makers like Science Feedback.
Thanks to @Science Feedback @Crowell&MoringLLP @Florence Nieuwbourg @Vogt Sander @Wietse Vanpouke @Francesco Zatelli @ProPublico
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